Refunds are made within 24 hours.
All commissions applied by our service are already included in the cost of exchange and are specified at the stage of creating an application. This amount also includes the fee charged by the payment system for transferring funds.
When selecting currency pairs and specifying the amount to be exchanged on the platform, you will notice the minimum and maximum thresholds displayed in red. If you need to make an exchange for an amount exceeding these limits, please contact an online consultant via live chat on the website - they will provide information about the possibility of such an exchange.
In a situation where your application has already been processed, no refund will be given.
However, if your request has been paid but has not yet been executed, you are entitled to a refund (excluding commission). To do this, please contact the support service available online on our website.
If you have made a mistake in the details when forming the request and it has already been processed, it means that your funds have been sent to the specified incorrect address. In this situation, unfortunately, we have no possibility to cancel the transaction, as the funds have already been transferred. In this regard, we kindly ask you to be extremely careful when entering the data required for the exchange. The service is not responsible for errors in the data provided by users.
Register on our web resource and move to the “Referral program” subsection. Click on the “Create a payment request” button and specify the most suitable payment system from the available list. The minimum amount for withdrawal is 3 USD.
To confirm the request for withdrawal of funds intended for the referral program, log in to your e-mail and open the e-mail with a link to confirm the creation of the request. Activate the withdrawal by clicking on this link.
Processing of requests for withdrawal of referral accruals takes from 5 minutes to a day. The current status of your request is available for viewing in your personal cabinet, in the “My requests” section.
The referral program is a way to generate income from exchanges of users who have registered through your referral link. Any registered user of our service can participate in this program.
How does it work?
In your personal account, copy the referral link and promotional materials. Post them on your blog, website, social media and other platforms. We will automatically credit you for the exchanges of all users who came to us through your link.
Terms of referral accruals for the exchange of your referrals:
0.5% of the exchange amount - after registration on the site;
0.6% of the exchange amount - for 20 invited referrals;
0.8% of the exchange amount - for 50 invited referrals;
0.9% of the exchange amount - for 100 referrals;
1% of the exchange amount - for 300 referrals;
The obligatory condition is the activity and reality of the invited referral, which must carry out exchange operations for amounts exceeding 5000 rubles or their equivalent in other currencies.
It is important to note that the referral rewards are accrued only if the service commission for the exchange exceeds your referral percentage. If the service's commission for the given direction of exchange is less than or equal to your referral percentage, referral accruals are not provided.
Registration is not required for the exchange. It happens automatically at the moment of creating a request.
The exchange is carried out in automatic, semi-automatic and manual mode by the operator. The exchange rate depends on the chosen exchange direction. For example, interbank transfers may be delayed up to 3 business days. Cryptocurrency can be credited to a wallet from a certain number of transaction confirmations. Delays may also be caused by the service where your wallet is located.